Why Social Media is important for Business

authorAmit Vyas dateNovember 23, 2014
The success of a business often requires establishing a brand to customers and clients they can trust and want to use often. The art of communication has evolved and social media is making a huge impact in delivering quality traffic and business to brands. The techniques are similar to that of traditional advertising, but the mode of delivery has changed dramatically. Here are a few reasons why it's important to get on board with the social media marketing trend. Its impact is immediate.

Social media is instant and quickly multiplies when a campaign is used efficiently. Social media integration on a website or within other channels can greatly increase reach and impact amongst your target audience and potential customers by exposing them to information on your product or brand. There are a few areas of social media advertising that can quickly impact your business:

• Sparking the conversation

Social media makes an immediate statement to the client or potential customer by sparking the conversation from the very beginning. An advanced 'thank you' or 'welcome' through the use of a simple QR code or embedded tags within a product can make the customer feel special and connected. This form of social media management is quick and easy to implement, but is extremely impactful.

• Ongoing optimisation

Social tools enable businesses to be agile and continually optimise activities for increased efficiency and effectiveness without going over your budget or creating confusion for your audience. Most sites are adaptable and spark interest by including new, engaging content or media sources such as a personal blog. Social media marketing requires a flow of new campaigns to test and experiment with.

• Develop a slow buzz with social media integration

Some ad and social campaigns take time, particularly in startup operations. Using SEO-techniques may not be enough and data gained from test campaigns can help determine what the customer wants. Social media management is a balancing act for many businesses. There is a media obsession lurking in the consumer world and tapping into that requires managing live and online connections. Customers will gravitate naturally to businesses that have a personal touch with traditional advertising as well as social media marketing. In fact, developing this social buzz and creating updates in tandem with live events is the most organic way to benefit from all of this media frenzy.


Branding and social media advertising

Reaching your target audience has been a stronghold with advertising management for decades. Site and social analytics has largely replaced this form of management with new numbers and statistics that determine wants and needs. The number of Facebook "likes" or metrics gained from blog comments provide quantifiable data that a business can use to inform and enhance a brands marketing.


New marketing and media

Customers are the drivers of change when it comes to communicating with a brands marketing. Finding value in a product should be the first step of motivation for any successful business. Social media sites such as Pinterest and Twitter drive interest and value by providing a personal connection to customers and creating resources for future products.

As enhanced social tools and social media integration rapidly evolve over time, businesses will need to keep their fingers on the pulse to keep up with the trends. Staying in touch with customers on a regular basis is the way to go to develop a strong brand and niche in this increasingly competitive business world.

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